Frequently asked questions

What are the pieces made of?

PLA, a plant-based plastic that prints with crisp detail and a soft matte finish. It is sturdy for everyday use but softens at around 55 °C / 130 °F, so keep it out of a hot car, the dishwasher and direct summer sun through glass.

Will my tissue box fit?

Each tissue cover page lists the inside size. Cube covers take the standard square "boutique" box (up to about 4.5 × 4.5 × 5.2 in); rectangular covers take the standard long box (about 9 × 4.75 × 3.5 in). Measure yours if it is an unusual brand.

Can I get a colour that is not listed?

Usually yes. Message us with the colour; we stock around 20 filaments and can order others.

Are the planters watertight?

The planters have drainage holes and are meant for soil and a saucer. Vases are for dried or artificial stems unless the page says they are watertight.

What light source do the lamps use?

A low-voltage USB LED module (5 V) supplied with the lamp. Never fit a bulb that gets hot.

Where is my order?

Sign in to your account to see tracking, or use the link in your shipping email.

How does "buy 2, get the 3rd free" work?

Add three of the same design to your cart, in any colours, and the cheapest one is taken off automatically at checkout. Six of a design means two free, and so on.

How do I use my 10% welcome discount?

Create an account and it is applied automatically to your first order — nothing to type in.